IWC Schaffhausen Portofino Chronograph
IWC provides a standard 2-year International Limited Warranty and extension of an additional 6-year coverage by registering your watch through 'My IWC' after your purchase, totaling to 8 years
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Shipping
We offer Free Shipping on all online orders within the U.S.
Expedited shipping options are available at checkout for an additional cost.
All orders are shipped under a standard shipment contract, meaning ownership and risk of loss transfer to the buyer once the package is delivered to the carrier.
Returns & Exchanges (Online Orders Only)
We do not offer refunds for online purchases. However, you may exchange your item toward another product of equal or greater value.
To qualify for an exchange:
- The item must be in new, unworn condition.
- You must contact us within 5 days of your purchase date for return authorization.
- The approved item must be returned within 20 days, postage paid.
- Once received and inspected, we’ll send your replacement item.
If you receive a defective or incorrect item, please contact us in writing within 5 days so we can arrange a replacement.
Items returned without prior approval or an RMA number will not be accepted.
